OUR CLIENT

CR Formulations is a medium-sized, full-service contract cosmetics manufacturer based in Sydney, Australia. They create world-class personal care products made to international standards for domestic and global markets. The company was founded in 2010 by renowned formulator, Cheryl Ross.

CHALLENGE

Formalizing processes and compliance tools
to scale

CR Formulation’s rapid growth required them to switch quickly from a manual system to a professional software platform so they could achieve ISO 22716 certification and scale effectively.

According to Operations Manager Tim Burt, the company struggled with version control, traceability, documentation, and managing raw materials, using an ad hoc Excel-based system to keep track of everything. Inventory control was also very time-consuming and cumbersome.

Without tightening up a lot of their processes, controls, and compliance tools, CR Formulations wouldn’t qualify for GMP certification.

Burt was seeking a cloud-based platform that would help with:

  • Establishing ISO 22716 compliant systems and processes
  • Gaining a competitive advantage that would help the company increase sales
  • Poor performance and slow support response times
Case study - Cosmetri challenge CR Formulations

SOLUTION

Cosmetri® offers “one-stop shop”
solution for certification,
compliance, and growth

Case study - Cosmetri solution CR Formulation

Once CR Formulations chose Cosmetri®, the benefits were instant. The company was able to set up the user-friendly software and begin preparing for their GMP certification immediately. They also appreciated Cosmetri’s consistently fast performance with lack significant lag times.

Because the Cosmetri® team was based in the US and Europe, Burt knew there could be a potential delay between submitting supporting tickets and receiving answers to his questions. But from setup onwards, he was impressed by Cosmetri’s 24-hour response time despite the large time difference.

Specifically, Registrar Corp and Cosmetri® helped to:

To discover how Cosmetri® can empower your company by streamlining operations, accelerating product development, and ensuring compliance in 55+ countries – book a demo today.

Vector of customer satisfaction on a white and blue background with five red stars

TESTIMONIAL

“As we grew from a small to medium-sized business, we lacked essential processes, controls, and compliance tools. Challenges included version control, traceability, raw material management, documentation, and inventory control, all critical for GMP certification readiness.”

Tim Burt, Operations Manager, CR Formulations

IMPACT

ACHIEVED

90%

setup completion after
1 training session

MONTHS SAVED

3

in lead time to achieve
GMP certification

24 HOUR

SUPPORT

response times on
questions and issues

Request a Software Demo

Click below to request a software demo. You’ll be assigned a Specialist from our team who will guide you through every step and answer any questions

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